> ## Documentation Index
> Fetch the complete documentation index at: https://support.amplify.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Custom properties

> Capture additional details for individuals, organizations, and contact groups using customizable fields.

## Overview

**Custom properties** allow you to add structured, business-specific data to your contacts and contact groups. These fields extend standard contact information and help teams capture details that matter to their workflows.

Custom properties are managed from **General Settings** and can be applied to:

* **Contacts** (Individuals or Organizations)
* **Contact groups** (group-level metadata)

***

## Access custom properties

To manage custom properties:

1. Go to **Settings**
2. Select **General**
3. Open **Custom Fields**

This page shows all existing custom properties and lets you create, edit, or remove them.

***

## Create custom properties

Each custom property controls *who* the field applies to and *where* it appears.

### Custom property settings

When adding or editing a custom field, configure the following:

* **Field name**\
  The label shown in contact or group records (for example, PAN, Gender, Address)
* **Format**\
  Defines how the data is captured (for example, plain text)
* **Contact type**\
  Choose which contact types can use the field:
  * **Individual**
  * **Organization**
  * **Both**
* **Applies to**\
  Select where the field should appear:
  * **Contact** – shown on individual or organization contact profiles
  * **Contact group** – shown on contact group details
* **Contact group (optional)**\
  Limit the field to specific contact groups to keep profiles focused and relevant

Fields are available immediately after saving.

***

## Use custom properties in contacts

When a custom property applies to **Contacts**:

* It appears when creating or editing an individual or organization
* Values can be updated from the **Contact Details** panel
* Fields are visible to all users with access to that contact

Contact-type rules ensure individuals and organizations only see relevant fields.

***

## Use custom properties in contact groups

When a custom property applies to **Contact groups**:

* It appears on the contact group details page
* The value is shared across all contacts in that group
* It’s ideal for storing group-level information such as region, account owner, or category

***

## Edit or remove custom properties

### Edit a custom property

1. Go to **Settings → General → Custom Fields**
2. Update the field name, format, contact type, or scope
3. Save your changes

Updates apply across all contacts or groups using that field.

### Remove a custom property

<Warning>
  Deleting a custom property permanently removes the field and all associated values from contacts or contact groups.
</Warning>

***

## FAQs

<AccordionGroup>
  <Accordion title="What’s the difference between contact and contact group fields?">
    Contact fields store data for individual people or organizations, while contact group fields store shared information at the group level.
  </Accordion>

  <Accordion title="Can a custom property apply to both individuals and organizations?">
    Yes. You can set the contact type to **Both** so the field appears for individuals and organizations.
  </Accordion>

  <Accordion title="Can I restrict fields to certain contact groups?">
    Yes. Custom properties can be limited to specific contact groups to reduce clutter and improve data accuracy.
  </Accordion>

  <Accordion title="Who can manage custom properties?">
    Custom property management is typically limited to admins or users with appropriate workspace permissions.
  </Accordion>

  <Accordion title="What happens if I delete a custom property?">
    The field and all stored values are permanently removed and cannot be recovered.
  </Accordion>
</AccordionGroup>