> ## Documentation Index
> Fetch the complete documentation index at: https://support.amplify.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Document Analytics

> Understand performance and engagement at the document level.

## Overview

Document Analytics gives you a high-level view of how your documents perform after being sent. Track delivery, engagement, and completion in one place.

## Key Metrics

* **Sent** — Number of documents delivered
* **Completed** — Number of documents fully completed
* **Avg Completion Rate** — Percentage of completed documents
* **Avg Completion Time** — Average time taken to complete

## Conversion Funnel

Visualize how users move through stages:

1. Sent
2. Viewed
3. Completed

This helps identify drop-off points and optimize your document flow.

<Tip>
  Use the conversion funnel to quickly spot where users disengage.
</Tip>

## Pages Insights

Track how long users spend on each page to understand:

* Engagement depth
* Friction points
* Content effectiveness

<Tip>
  If users drop off on a specific page, simplify content or improve clarity there.
</Tip>

***

## FAQs

<Accordion title="Why is my completion rate 0%?">
  This usually means documents were sent but not completed yet. Ensure recipients have opened and interacted with them.
</Accordion>

<Accordion title="What affects completion time?">
  Document length, complexity, and required actions (e.g., signatures) all impact completion time.
</Accordion>

<Accordion title="How can I improve conversions?">
  Focus on reducing friction, simplifying instructions, and optimizing key pages where users drop off.
</Accordion>