> ## Documentation Index
> Fetch the complete documentation index at: https://support.amplify.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard columns

> Understand each column and what it tells you about a fax

## Overview

Every row in the Fax Dashboard represents a single fax transaction. Columns are designed to surface the most important details needed for triage, assignment, and follow-up.

<Tip>
  You can configure and order columns as per your preferred view using "Manage Columns"
</Tip>

***

## Column reference

### To

The destination fax number or inbox (for example, **Team iFax**).

***

### From

The sending fax number or email address used to send the fax.

<Note>
  You can use Amplify AI to auto-detect Sender. Learn more about <u>Amplify AI.</u>
</Note>

***

### Document

Displays:

* Document name
* Page count

Click the document to preview or download it. Document detail view allow you to take multiple actions detailed here - <u>Document View.</u>

<Note>
  You can use Amplify AI to auto-detect Document Type. Learn more about <u>Amplify AI.</u>
</Note>

***

### Labels / Subject

Optional tags applied to the fax, such as **Lab** or **Referral**, used for categorization and filtering.

<Note>
  You can use Amplify AI to auto-detect Subject. Learn more about <u>Amplify AI.</u>
</Note>

***

### Status

Shows the current delivery state. Chech detailed statuses with their meanings in<u>Dashboard Filters -> Status</u>

***

### Assigned to

Indicates which user is responsible for the fax.

Unassigned faxes can be claimed directly from the dashboard to prevent missed follow-ups.

<Note>
  You can apply Automation rules to automatically assign documents. Learn more in <u>Automations.</u>
</Note>

***

### Retries

Shows the number of resend attempts made for failed faxes, providing visibility into delivery reliability.<u>Learn more about configuring retry attempts.</u>

***

### Date created

The date and time the fax was sent or received.

<Note>
  All columns can be sorted to view the most recent activity first.
</Note>

***

## Why columns matter in healthcare

Clear column visibility helps teams:

* Confirm document delivery
* Track ownership and accountability
* Reduce duplicate handling
* Support audit and compliance requirements

***

## FAQs

<AccordionGroup>
  <Accordion title="Can I customize which columns are visible?">
    Column visibility depends on your workspace configuration. Contact your admin if customization is required.
  </Accordion>

  <Accordion title="Why is a fax marked as Unassigned?">
    Unassigned faxes have not yet been claimed by a user and require assignment before processing.
  </Accordion>
</AccordionGroup>