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WebFax lets you generate a shareable URL where customers, partners, or patients can send you faxes directly. You control the branding, delivery settings, and billing behavior, while Amplify handles security and reliability in the background.

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What Is WebFax?

WebFax is a public-facing fax page connected to your Amplify workspace.
Instead of asking someone to install software or create an account, you simply share a link. They upload their document, click Send, and the fax is delivered securely to your team. It’s ideal for:
  • Receiving faxes from external users
  • Replacing physical fax machines
  • Collecting documents from customers or patients
  • Offering a modern fax experience under your brand

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Create Your WebFax Page

Setting up a WebFax page takes just a few minutes.

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Step 1: Name Your Page

Give your WebFax page a clear title.
This name appears on the public page and helps recipients know they’re in the right place.

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Step 2: Choose a Fax Default

Select which fax configuration the page should use.
You can manage or change this later if your workflow evolves.

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Step 3: Configure Organization & Billing

Choose how incoming faxes are handled:
  • Receive by email – Automatically forward faxes to your inbox (Fax to Email)
  • Billing options – Decide whether faxing is free for visitors or paid by them
This flexibility lets you adapt WebFax for internal use, customer intake, or monetized services.

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Share Your WebFax URL

Once created, your WebFax page gets a unique URL. You can:
  • Copy and share the link directly
  • Customize the URL for a cleaner, branded look
  • Embed the WebFax form into your website using the provided embed code
This makes it easy to place fax intake exactly where users expect it—on your site, portal, or app.

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Customize Branding

WebFax supports light branding so your page feels like an extension of your business. You can customize:
  • Page title and identity
  • Logo and visual style (where enabled)
  • Domain or URL structure
Your recipients see your brand, not a generic fax tool.

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How WebFax Fits Into Amplify

WebFax works seamlessly with the rest of Amplify:
  • Incoming faxes appear in shared inboxes
  • Team members can view, forward, or respond based on permissions
  • Activity is logged for visibility and compliance
  • Documents can flow into eSign, Connect, or cloud storage workflows
Everything stays centralized—no manual handoffs required.

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Tips for Using WebFax Effectively

  • Add the link to your website so customers always know where to send documents
  • Embed the form for a smoother, in-page experience
  • Use shared inboxes so multiple team members can manage incoming faxes
  • Enable email delivery if you want instant notifications
No. Anyone can send a fax using your WebFax link without creating an account or signing in.
Yes. You can choose whether faxing is free for visitors or if the sender pays when submitting a fax.
Yes. WebFax uses the same secure infrastructure as Amplify, including encryption and compliance-ready handling for sensitive information.
Absolutely. Incoming WebFax documents appear in shared inboxes, allowing teams to view and manage them based on assigned permissions.