Overview
Every row in the Fax Dashboard represents a single fax transaction. Columns are designed to surface the most important details needed for triage, assignment, and follow-up.Column reference
To
The destination fax number or inbox (for example, Team iFax).From
The sending fax number or email address used to send the fax.You can use Amplify AI to auto-detect Sender. Learn more about Amplify AI.
Document
Displays:- Document name
- Page count
You can use Amplify AI to auto-detect Document Type. Learn more about Amplify AI.
Labels / Subject
Optional tags applied to the fax, such as Lab or Referral, used for categorization and filtering.You can use Amplify AI to auto-detect Subject. Learn more about Amplify AI.
Status
Shows the current delivery state. Chech detailed statuses with their meanings inDashboard Filters -> StatusAssigned to
Indicates which user is responsible for the fax. Unassigned faxes can be claimed directly from the dashboard to prevent missed follow-ups.You can apply Automation rules to automatically assign documents. Learn more in Automations.
Retries
Shows the number of resend attempts made for failed faxes, providing visibility into delivery reliability.Learn more about configuring retry attempts.Date created
The date and time the fax was sent or received.All columns can be sorted to view the most recent activity first.
Why columns matter in healthcare
Clear column visibility helps teams:- Confirm document delivery
- Track ownership and accountability
- Reduce duplicate handling
- Support audit and compliance requirements
FAQs
Can I customize which columns are visible?
Can I customize which columns are visible?
Column visibility depends on your workspace configuration. Contact your admin if customization is required.
Why is a fax marked as Unassigned?
Why is a fax marked as Unassigned?
Unassigned faxes have not yet been claimed by a user and require assignment before processing.